The Consumer Code for New Homes establishes mandatory requirements that apply to all Developers registered with the Code

Developers

Overview of the Code

The Consumer Code for New Homes establishes mandatory requirements that apply to all Developers registered with the Code.

 

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Benefits to Developers

Protecting your customers and demonstrating your commitment to a quality and consistent approach goes hand in hand with building quality New Homes.

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What do you need to do?

There are a number of requirements on Developers to provide a consistently high-quality service at every stage of the sales process.

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How to become a Member

To become a Registered Member of the Consumer Code for New Homes you also need to be registered and working with one of our Warranty Bodies.

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Dispute Resolution Scheme

One of the fundamental aspects of the Consumer Code for New Homes is the provision of access to a low-cost and effective dispute resolution scheme.

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FAQs

Start here if you have a question about signing agreements, logging into the portal, complying with the Code or complaints from buyers.

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Update to the Code!

The Code has recently launched Version 5 which is effective for all reservations from 1 January 2024. Make sure you understand what changes have been made and what you will need to do to comply with the new version of the Code.

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Downloads for Developers

Version 5 – Applies to all reservations from 1st January 2024

Overview for Developers – Version 5       The Code – Version 5          Developer Guidance – Version 5

Code Compliance Checklist – Version 5     Summary of Changes to the Code – Version 5

Version 4 – Applies to all reservations up to and including 31st December 2023

The Code – Version 4
Developer Requirements – Version 4