Feedback for the Consumer Code for New Homes

The Consumer Code for New Homes provides a genuine commitment to consumers, to improving standards of construction and customer service in the New Homes market.

  • “I received a lot of help with my case.  The answer to my questions was always accurate and fast.  I wholeheartedly recommend it to anyone who needs help.  Thank you for everything” Ms M.G
  • “It’s so good to know there is an organisation that protects house purchasers at this stressful time. Once again thank you.” Mr J.B
  • “Thank you very much for your time, your advice and guidance is very much appreciated.” Mr C.G
  • “You have been very helpful and I appreciate your responses and guidance.” Mrs J.C
  • “Thank you so much for your advice and help.” Ms L.K
  • “I recently purchased a new house and needed to contact Consumer Code for New Homes. The information I received was first class, my problem was complex but you and your team explained everything to me, providing so much information and advice that I cannot recommend CCNH highly enough. I do feel they went the extra mile for me and will always be very grateful.” Mr G.A
  • “First of all, can I just say thank you. This whole process is stressful, but you have been awesome, so I just wanted to say thank you.” Mr F
  • “CCNH has been great at assisting me with the issues in my new build apartment. My advice to anyone is follow the codes process and if unsure ask.” Ms G

Provide us with your own feedback

We would be delighted to hear your feedback about how the Consumer Code for New Homes helped you.

Whether you had an excellent experience when buying a New Home from one of our Members, if someone went above and beyond for you or a relative or if you think there are positive improvements we can make to the Code, please don’t hesitate to contact us.

E-mail your feedback to us at

“I felt the CCNH advice and guidance was very good, they were fair and supportive throughout the process and believe they actually found an outcome that all parties were content with. I cannot recommend them highly enough, the professionalism was to an excellent standard.” Mr T.M