Board of Directors
Sarah Langley BA(Hons) DTS MCTSI CTSP
Sarah Langley is a Chartered Trading Standards Practitioner with over 25 years of industry experience. She has worked for six local authority regulatory service departments, responsible for a range of consumer protection functions.
After a successful public sector career, Sarah set up her own consultancy business providing consultancy services to private and public sector clients for over 10 years.
Sarah was previously Service Director at the Chartered Trading Standards Institute responsible for the Consumer Codes Approval Scheme.
Brian Berry is the Chief Executive of the Federation of Master Builders (FMB), the UK’s largest trade association in the construction sector. Prior to his current position Brian was Director of External Affairs at the FMB with responsibility for UK and EU policy, public affairs and media relations.
Before joining the FMB, he worked at the Royal Institution of Chartered Surveyors (RICS), where he was Head of UK Public Policy and as a teacher at The Charterhouse Square School in central London.
Brian regularly provides commentary on construction issues for TV, radio, national and the trade press.
Paul is currently Chairman of Q Assure Build Ltd and GHPC Group Ltd. He was formerly National Technical Manager of Zurich Building Guarantees and headed up the UK Surveying force for Zurich’s Latent Defects Warranty and wrote the Zurich BG Technical Standards. Subsequently, Paul was National Technical Director for Taywood Homes (Taylor Woodrow) before establishing his own construction consultancy and structural warranty business.
He has significant experience of managing and advising on latent defects claims for insurers and major homebuilders, throughout the UK.
He has over 30 years of experience in the construction industry as a Draughtsman and Building Control Officer, with an honours degree in Civil Engineering, a further degree in Building Surveying, and is an experienced CDM Expert, Health & Safety Advisor, and Project Manager.
James is Commercial Director of Global Home Warranties Ltd, and has worked with builders and developers for over 25 years, having gained senior managerial experience with leading blue chip companies in real estate, financial services, customer services and structural warranty insurance.
Having worked for Royal Sun Alliance Property Services and Cornerstone Abbey National Estate Agency he understands the markets that builders and developers work in, and his experience and knowledge of sales, construction and insurance enable him to represent Global Home Warranties and the Consumer Code for New Homes to builders, developers, solicitors, architects, estate agents and banks.
He is customer oriented and business focused, delivering company procedures, systems, standards and policies for the benefit of the consumer.
Gerald Farr BSc(Hons) MBA ACII
Gerald is Chief Operating Officer of International Financial Security Limited. He joined IFS after 11 years as head of corporate strategy at MS Amlin, a Lloyd’s and international insurance group. Prior to that he worked at insurance brokers Minet and Aon before gaining an MBA from the Australian School of Management, after which he spent 6 years as an insurance equities analyst at JPMorgan and Seymour Pierce.
During his time at MS Amlin he was appointed director to a number of boards including Miles Smith and Staple Hall Underwriting Services. As well as being IFS’s COO, he is also the head of the latent defects underwriting team.
Kathy, Managing Director of Global Home Warranties Ltd, was awarded an Honours degree in Law from Queens University Belfast in 1994. Since then she has worked as a conveyancer in private practice until 2002 when she moved into the construction market heading up an internal Legal team for a large developer in Northern Ireland.
She then moved into the warranty market in 2009 and set up Global Home Warranties Ltd in 2011. She has extensive experience in and knowledge of both the construction and insurance markets in the UK and Ireland.
Kathy is customer focused, believing in putting the customer first. Having over 20 years’ experience in the legal, construction and insurance markets has afforded her to gain essential skills in working with others and consistently produce professional and profitable results for all parties.
Simon is Managing Director of Protek Group Limited and was formerly a Director at Sennocke International Insurance Services Limited, where he created and managed the structural warranty provider Build-Zone.
Simon has over 25 years’ experience as an insurance professional specialising in latent defect and construction based underwriting, management and technical auditing. His expertise lies in developing specialist insurance products and delivering them, utilising bespoke process and systems, in a way that controls quality, while exceeding the consumers service expectations.
Prior to entering the insurance industry he trained as a Site Engineer and worked in the construction industry on various civil, commercial and housing development projects.
Kelly is a Director at Protek Group Ltd and has over 12 years’ experience in the structural warranty market, working in various roles for both warranty providers and insurers. She has a detailed knowledge of the Latent Defect Insurance industry and has been instrumental in developing the operations of Protek since its beginning in 2015.
During her time within Protek, Kelly has been responsible for a number of key areas including customer service, operations and IT projects. Kelly’s current role as Underwriting Manager means she oversees the implementation of underwriting decisions and company procedures throughout the business and ensures delivery of administration and operational changes.
John is Managing Director, Risk Solutions for Thomas Miller Specialty and BLP, having joined BLP in June 2012 as the Quality Manager within the Technical Team.
He comes from private sector Building Control and brings extensive technical experience in both commercial and residential projects. He spent 12 years in a Building Control career with 9 years in the private sector and worked previously for an Approved Inspector. Previous management and customer service experience was gained in the hospitality industry and in the private sector.
John brings a wealth of technical expertise to TMSC/BLP’s team, combined with high standards of customer service to strengthen the team and develop surveying practices. He leads TMSC’s team to deliver the risk management required in support of the Latent Defects Insurance.
Peter is Managing Director of Build-Zone, having worked for Sennocke International Insurance Services Limited since 2001 and is responsible for setting the strategic objectives for Build-Zone’s structural warranty and latent defect insurance policies across Residential, Commercial, Social Housing, Mixed-Use, Build-to-Rent and Major Projects. He is hands-on across business development and customer success initiatives.
Peter enjoys being part of an organisation that can constantly challenge the market, explore and react to different scenarios and provide solutions that fit.
Over recent years, Peter and the wider team have championed Build-Zone to lead the way with ‘A’ rated insurance capacity, particularly towards larger risks now prevalent in the market.
Clare M Thomas
As Managing Director of Q Assure Build Ltd and Commercial Director of GHPC Group Ltd, Clare has significant experience working in the structural warranty and construction industries, with over 15 years experience in underwriting and claims management. She also has extensive experience working as a Project Manager, CDM Co-ordinator (now Principal Designer), Health & Safety Advisor and Commercial Systems advisor.
Clare has significant experience of working in the house-building industry, working with some of the largest FTSE 100 Housebuilders in the UK over many years. She also has significant experience of handling and co-ordinating latent defects claims on behalf of insurers and several of the leading national housebuilders in the UK.
Having developed the Consumer Code for New Homes from its inception, she has a very hands-on approach to business, developing systems and processes that are customer-focused and provide efficient and environmentally aware solutions, whilst ensuring the quality and consistency of any product or service offered to market. She specialises in new-business set-ups and organisational management, administration & operational systems.
Emma Whyatt is the Director of FMB Insurance and the IBUK Award winning insurance brokerage Coversure Ely, as well as a member of the Federation of Master Builders’ Senior Management Team. She has a degree in Business Management, qualifications from the Chartered Insurance Institute and is currently working towards her Advanced Insurance Diploma (ACII).
With 12 years’ experience in the construction insurance sector, Emma initially worked in administration and claims management, before training as a Structural Defects underwriter, and now heads up the strategic direction and day to day running of the company, providing tailored insurance solutions to members of the FMB and consumer protection packages to their customers.