Mark has over 25 years’ experience in the Financial Services sector and 10 years as a company Director for Lucas Fettes & Partners Limited one of the UK’s leading independent insurance broking, financial services and employee benefit advisory practices.
Mark’s key skills revolve around, compliance, management, strategy and operations. Since 2009 he has been focused on the leadership and transformation of the Financial Services business, preparing this for the fee based environment that now exists.
In addition he has responsibilities for Protek including Compliance/Risk and Company Secretarial duties.
Paul was formerly National Technical Manager of Zurich Building Guarantees and headed up the UK Surveying force for Zurich’s Latent Defects Warranty and wrote the Zurich BG Technical Standards. Subsequently, Paul was National Technical Director for Taywood Homes (Taylor Woodrow) before establishing his own construction consultancy in 2001.
Through his consultancy work, he also has significant experience of managing and advising on latent defects claims on behalf of Zurich Building Guarantees and several of the leading national housebuilders in the UK.
He has over 30 years of experience in the construction industry as a Draughtsman and Building Control Officer, with an honours degree in Civil Engineering, a further degree in Building Surveying, and is an experienced CDM Expert / Principal Designer, Health & Safety Advisor, and Project Manager.
James has worked with builders and developers for over 25 years, having gained senior managerial experience with leading blue chip companies in real estate, financial services, customer services and structural warranty insurance.
Having worked for Royal Sun Alliance Property Services and Cornerstone Abbey National Estate Agency he understands the markets that builders and developers work in, and his experience and knowledge of sales, construction and insurance enable him to represent Global Home Warranties and the Consumer Code for New Homes to builders, developers, solicitors, architects, estate agents and banks.
He is customer oriented and business focused, delivering company procedures, systems, standards and policies for the benefit of the consumer.
Kathy was awarded an Honours degree in Law from Queens University Belfast in 1994. Since then she has worked as a conveyancer in private practice until 2002 when she moved into the construction market heading up an internal Legal team for a large developer in Northern Ireland.
She then moved into the warranty market in 2009 and set up Global Home Warranties Ltd in 2011. She has extensive experience in and knowledge of both the construction and insurance markets in the UK and Ireland.
Kathy is customer focused, believing in putting the customer first. Having over 20 years’ experience in the legal, construction and insurance markets has afforded her to gain essential skills in working with others and consistently produce professional and profitable results for all parties.
Simon was formerly a Director at Sennocke International Insurance Services Limited and created and managed the structural warranty provider Build-Zone. He joined Lucas Fettes & Partners Limited to head up Protek in 2015.
Simon has over 25 years’ experience as an insurance professional specialising in latent defect and construction based underwriting, management and technical auditing. His expertise lies in developing specialist insurance products and delivering them, utilising bespoke process and systems, in a way that controls quality, while exceeding the consumers service expectations.
Prior to entering the insurance industry he trained as a Site Engineer and worked in the construction industry on various civil, commercial and housing development projects.
Sadie Phillips is Director of FMB Insurance Services. FMB Insurance Services provides a wide range of insurance products to FMB members and their clients. Sadie joined the FMB with a degree in Classics and Archaeology from the University of Birmingham.
During her time at the FMB she has occupied a number of posts gaining an in depth knowledge of the insurance business with particular relevance to the construction industry.
Since taking up her post as Director of Insurance she has been instrumental in the expansion of the FMB Insurance Services' portfolio and the development of partnerships with major national insurance companies.
Brian Berry is the Chief Executive of the Federation of Master Builders (FMB), the UK’s largest trade association in the construction sector. Prior to his current position Brian was Director of External Affairs at the FMB with responsibility for UK and EU policy, public affairs and media relations.
Before joining the FMB, he worked at the Royal Institution of Chartered Surveyors (RICS), where he was Head of UK Public Policy and as a teacher at The Charterhouse Square School in central London.
Brian regularly provides commentary on construction issues for TV, radio, national and the trade press.
Lorraine Taylor has over 15 years’ experience working within the Financial Services industry with the last 11 years’ working for BLP Insurance. She has a detailed knowledge of the Latent Defect Insurance industry and has been instrumental in developing the operating platform across BLP.
During her time within BLP Lorraine worked in Sales and Marketing, managed the Customer Support Team, responsible for Operations and IT Projects. Lorraine was recently appointed the Transformation and Change Manager where her knowledge and expertise have assisted the CEO and COO in delivering strategic operational initiatives.
Sarah Langley qualified as a Trading Standards Officer in 1996. Since qualifying she has worked for six local authority regulatory service departments responsible for a range of consumer protection functions. Sarah has in depth knowledge of product safety, fair trading, food safety and standards and animal health.
Whilst with West Berkshire Council Sarah managed the Food, Agriculture and Animal Health Team. This multifunctional team encompassed both Trading Standards and Environmental Health work. Sarah was invited to sit on a national Food Standards Agency Panel.
Sarah also spent time in West Berkshire Council’s Central Policy Unit, managing the Scrutiny Function and latterly as a Policy Manager leading on corporate improvement and strategic policy development. Sarah is a qualified accredited Peer Reviewer with IDeA.
A part-qualified management accountant, Clare has significant experience working in the construction industry having worked as a Project Manager, CDM Co-ordinator (now Principal Designer), Health & Safety Advisor and Commercial Systems advisor.
As a consultant, Clare has particular experience of working in the house-building industry, working with some of the largest FTSE 100 Housebuilders in the UK over many years. She also has significant experience of handling and co-ordinating latent defects claims on behalf of Zurich Building Guarantees and several of the leading national housebuilders in the UK.
Clare has a very hands-on approach to business, developing systems and processes that are customer focused and provide efficient and environmentally aware solutions, whilst ensuring the quality and consistency of any product or service offered to market. She specialises in new-business set-ups and organisational management, administration & operational systems.
Kim was appointed Chief Executive Officer of BLP in May 2012. Kim joined BLP in 2008 as Chief Operating Officer taking responsibility for managing the Customer Support function and all operational processes, including IT requirements that support the delivery of BLP services and products. She was also responsible for the implementation of legal, compliance and audit requirements of the business.
Kim has accumulated over 30 years experience within the Thomas Miller Group in claims management, operational management, project management, investment management and has held the position of Group Internal Auditor and Commercial Director for the investments business. Kim is a barrister, holds an LLM, a PIIA qualification from the Institute of Internal Auditors together with the Markets and Regulations qualification from the Institute of Investment Management in London.
She is also a NED of Womens Pioneer Housing, a Housing Association that provides affordable housing for women.